Q
Are you a factory or a trading company?
We are a professional storage rack manufacturer with years of industry experience, owning our own production workshop and a professional R&D and production team.
Q
Do you provide customized products?
Yes, we offer one-stop customized solutions. We can design and produce products according to your drawings, warehouse space size, load capacity requirements and actual storage needs.
Q
What raw materials do you use for the storage racks?
We adopt high-quality Q235B structural steel for the main frame and beams, with electrostatic powder coating finish for the surface, ensuring durability and corrosion resistance.
Q
What payment terms do you accept?
We accept common international payment terms: T/T (30% deposit in advance, 70% balance before shipment), L/C at sight, Western Union, and Alibaba Trade Assurance for your payment security.
Q
How can I know the production progress of my order?
We will confirm all your requirements again before mass production, send you the sample for approval if needed, and regularly update you with the production progress and send production photos/videos during the production process.
Q
Do you provide one-stop shipping service?
Yes, we have long-term cooperative freight forwarders and can arrange sea/air/courier shipping for you. We support FOB, CIF, EXW and other trade terms, and deliver the goods to the designated port/address for you.
