Q1: How should I provide my artwork and design files?
Please provide your design or logo in standard formats such as AI, PDF, or similar via email for evaluation and planning.
Q2: What specific requirements are needed for a custom quotation?
Please provide the quantity, dimensions, color preferences, packaging requirements, and material specifications for your customized items. Our engineering team will calculate accurate pricing and provide reference design sketches based on your requirements.
Q3: What is the sample policy, charge, and lead time?
(1) Existing standard samples can be provided free of charge, with express delivery fees paid by the client. (2) For custom-engineered designs, the typical sampling time is 5 to 7 days.
Q4: What are the accepted payment terms?
A: 100% advance payment for orders under US$1,000. B: 30% deposit with the 70% balance due before shipment upon final inspection. We accept T/T, Western Union, and L/C.
Q5: Why should we choose Prosway Storage solutions?
1) 24-hour rapid pricing and tailored sketch design support. 2) Premium quality standards with eco-friendly materials conforming to EN71 and SGS certifications. 3) Highly experienced production floor personnel. 4) Dedicated technical guidance and end-to-end after-sales service.
